Stamp Me Loyalty App Support Center

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My Stamp Mate is lost, broken, not working, gone missing- What do I do?

If you Stamp Mate goes missing or stops working, please contact us about a replacement.


Replacement Stamp Mate devices cost $75 including postage.


We will deactivate your Stamp Mate device and provide you with a scan code for validating transactions in the short term until such time as your new Stamp Mate device arrives in the mail.


Please contact us when you receive the new device arrives, with your name, business, location and the 4 digit code and we will activate the new Stamp Mate on your program.