Stamp Me Loyalty App Support Center

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Why do I keep getting logged out of my account?


Unregistered user


Unregistered users of the Stamp Me app will be prompted to register each time they open the App. 


An unregistered user will have joined the program through Quick Start. 'Quick start' users are anonymous and are automatically logged out of the App after 120 seconds. Each time they come back into the App it is on the registration page where they are prompted to create an account.


Unregistered users have no access to the settings button on the main menu. Additionally, they can not redeem rewards until they register.


Other reasons why a user is logged out of the account include:


Please contact hello@stampme.com if this continues to be an issue and none of the above scenarios applies.


What is Quickstart?

Anonymous registrations