Stamp Me Loyalty App Support Center

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My Reward has disappeared

There are 2 things that could occurred, resulting in that issue:

1) You have not registered your details when they downloaded the app. Only customers who have registered their details will be able to get the rewards. 

2) They have obtained a reward, opened it in the rewards page and did not redeem it, hence the reward disappears as there is a time limit of 3 minutes for redemption.